Privacy Policy
The Lumen is committed to protecting and respecting your privacy
At Lumen we are committed to the safety of your personal data. This privacy and cookies policy (our “Policy”) will inform you how we look after your personal data when you visit our website and explain what information we collect, what we do with it, and your legal rights in relation to this data.
If you have any concerns about how we handle your personal information, please contact our Data Protection Officer (DPO), who is responsible for overseeing questions in relation to this Policy, at: [email protected].
You have the right to make a complaint at any time to the Information Commissioner’s Office (“ICO”), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance. Please see the ‘Your Legal Rights’ section below for further information.
Lumen Gaming Limited is registered as a Data Controller with the ICO under registration number ZA178937, and you can view our registration here.
We may collect personal data whether you are generally browsing or using specific features on our website, such as our ‘Contact’ page. Personal data, or personal information, means any information about you from which you can be identified. We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped into the following categories:
Identity Data, which includes your first name and last name;
Contact Data, which includes your email address;
Communications Data, which includes your preferences in receiving communications from us; and
Technical and Usage Data, which is explained in the ‘Cookies’ section below.
You may also choose to provide us with additional personal data about yourself if you contact us directly, and that information will also be handled in accordance with this Policy. We may also collect, use, and share Aggregated Data, such as statistical or demographic data, for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data under the law, as it does not directly or indirectly reveal your identity. For example, we may aggregate your Technical and Usage Data to calculate the percentage of users accessing a specific website feature.
However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data, which will be used in accordance with this Policy.
We do not anticipate collecting, using, or otherwise processing Special Categories of Personal Data about you through your use of our website. If, in the unlikely event, we do so, we will ensure that a lawful basis exists prior to any such processing.
We will not sell your personal data. We may share your information with:
Service providers that assist in operating our Website or delivering services.
Law enforcement or regulatory authorities when required by law.
Third parties in connection with business transfers or restructuring.
If your data is transferred outside the UK or European Economic Area (EEA), we will ensure appropriate
Home to Newcastle United, St James’ Park is more than just a football stadium. It’s a city landmark and a source of local pride, just a short walk from The Lumen, bringing energy and community to the area.
One of Newcastle’s oldest green spaces, Leazes Park offers a peaceful retreat just a short walk from The Lumen. With tree-lined paths, a lake and tennis courts, it’s ideal for a lunchtime break or a breath of fresh air between meetings.
Newcastle’s riverside is home to restaurants, bars and cultural landmarks including the BALTIC and Sage Gateshead. Ideal for client meetings, relaxed lunches or a scenic walk along the Tyne.
A key UK transport hub connecting Newcastle with London, Edinburgh and other major cities. With national rail, Metro and bus links in one place, travelling to and from The Lumen is straightforward and efficient.