Certificates

  • Occupier Handbook

    The Occupier Handbook is your essential guide to The Lumen. Inside you’ll find practical information about building facilities, services, safety procedures, and day-to-day operations

    Download Occupier Handbook
  • Facilities Information

    Our Facilities Information provides an overview of the services and amenities available within The Lumen.

    Download Facilities Information

Reporting Maintenance

General Repair Reporting

08:00-17:30 Mon-Fri

[email protected]

0191 495 7400

Out of Hours Reporting

Out of hours helpdesk

[email protected]

01480 484 901

The Team

Tony Bradley

Repairs & Maintenance Coordinator

Daniel Ramshaw

Front of House Receptionist